Privacy Policy

Introduction

Information that you provide to The Seaside Osteo (including through this website, on paper, in consultations, via email, phone or otherwise) is stored remotely on a secure data server.

All staff members have access to this system but are educated and entrusted only to access this information for legitimate clinical reasons.

Please note that as our staff are not always on premises, they may occasionally contact you from their personal mobiles or email addresses for ease of communication.

Changes to this Privacy Policy

The Seaside Osteo reserves the right to amend this privacy policy at any time. If you have any objections to this privacy policy, you should not access this site.

Sharing Information with Healthcare Providers

At times, to ensure we are providing you with the best care, we may suggest sharing the information we have collected (our clinical notes and/or professional opinion) with another healthcare provider, fitness industry provider and/or coach.

If this situation arises, we will seek your consent before sharing any information.

Appointment Confirmations and Notifications

By default, our computer system will automatically email you a confirmation after you book an appointment.

Likewise, a reminder text message may be automatically generated and sent from our software the day before your appointment.

Occasionally, we may also use our system to provide practitioner or clinic updates which may be of interest to you. This may include:

  • Practitioner holiday announcements

  • Special offers

  • General clinic news

If you receive any of the above communications and would like to opt out, you can reply STOP or unsubscribe and we will remove you from the list.

Mobile Communications

If you provide your mobile phone number to The Seaside Osteo through our website, appointment booking system, forms or consultations, we may use this number to send:

  • Appointment reminders

  • Booking confirmations

  • Important clinic notifications

  • Relevant clinic updates or promotions

Message frequency may vary.

You may opt out of receiving marketing messages at any time by replying STOP to any SMS message you receive from us or by contacting the clinic directly.

Standard message and data rates may apply depending on your mobile provider.

Disclosure of Personal Information

We do not share any personal information with any other business or agency unless legally obliged to do so.

Access to Your Personal Information

You have the right to access your personal information, subject to exceptions allowed by law.

If you would like to access your information, please contact us. For security reasons, you may be required to make your request in writing.

You may opt out of further communication from The Seaside Osteo at any time.

Contact Us

If you would like to discuss our privacy policy or have any questions, please contact us:

Email: info@theseasideosteo.com.au